May Anne Torres
About Candidate
I am a versatile professional with experience as a customer support, community manager, social media manager and virtual assistant. Organized, efficient, and detail-oriented, I take pride in going the extra mile to ensure tasks are completed with excellence and precision.
My passion lies in supporting entrepreneurs, as I deeply value the role they play in providing essential goods and services to the community. By leveraging my skills and experience, I aim to help entrepreneurs save time and energy, allowing them to focus on what they do best—serving their clients and growing their businesses.
Let’s work together to make your vision a reality!
Location
Education
Work & Experience
Led end-to-end social media strategy—from content creation and scheduling to community management and lead generation—to drive app usage and brand growth. Engaged and nurtured the community, boosting visibility and user retention through targeted campaigns and consistent interaction
Handled inbound/outbound calls for billing, loans, tech support, and collections, focusing on delinquent accounts and tailored payment solutions. Top performer recognized for high KPIs, quality service, and boosting customer satisfaction and retention
Led social media strategies across social media platforms—driving audience growth, lead generation, and brand visibility through tailored campaigns and engaging content. Delivered efficient virtual assistance and admin support, leveraging tools like ChatGPT, Google Workspace, and Microsoft Office, while producing educational blockchain content on Medium through in-depth research on emerging tech and game launches
