Hannah Mae Labrador

As an Executive Assistant/HR-Admin, I serve as a key support role for the executive leadership team, contributing to the seamless functioning of the organization. This position is responsible for managing administrative tasks, coordinating schedules, and facilitating communication between management and team members. As an HR Admin, I play a vital role in supporting the human resources function of the organization, contributing to the effective administration of HR policies and procedures.

As an Executive Assistant: I offer high-level support to busy professionals, handling tasks that require confidentiality, professionalism, and attention to detail. I coordinate schedules, manage travel arrangements, prepare reports, and assist with project management, allowing you to focus on leadership and strategic decision-making. I excel at anticipating needs, staying one step ahead, and ensuring that no task falls through the cracks.

As an Assistant Marketing Coordinator, I develop and implement tailored social media strategies to build your brand, engage your audience, and drive business growth. Whether you need content creation, scheduling, community management, or analytics reporting, I ensure your social media presence is cohesive, effective, and aligned with your business objectives.

As a Customer Service Representative for Amazon, I respond to customer inquiries via email, chat, or Amazon’s Buyer-Seller Messaging system. I handle refunds, returns, and replacement requests promptly, ensuring all actions align with Amazon’s policies. I also track, investigate, and resolve delivery issues, such as missing, damaged, or delayed items. For unresolved or high-priority concerns, I escalate the case to the team lead or manager for further assistance. Additionally, I consistently monitor our response time and satisfaction scores to maintain excellent customer service standards.