Lerisalei Banag
About Candidate
Hi there! I’m Lerisa, a Customer Service Representative and Ecommerce Virtual Assistant with a strong passion for providing top-notch support to businesses and clients.
As a dedicated and detail-oriented Virtual Assistant, I help businesses streamline their operations and boost their online presence through expert Shopify support, Facebook Ads management, and administrative assistance. My goal is to provide reliable, efficient, and results-driven support so you can focus on growing your business.
Please check my portfolio to view my sample works:
https://lerisaleibanag.my.canva.site/myportfolio
Here’s my resume for your reference:
https://lerisaleibanag.my.canva.site/lerisaleibanag-cv
Services I Offer:
>Shopify Support – Product listing, store management, inventory updates, and order processing.
>Facebook Ads Management – Campaign setup, audience targeting, ad monitoring, and performance reporting.
>Customer Service – Email, chat, and social media support to ensure excellent customer experience.
>Social Media Management – Strategy planning, post scheduling, and community engagement.
>Graphic Design – Creating engaging visuals for social media, ads, and marketing campaigns.
>Content Calendar Management – Organizing and planning posts for consistent online presence.
>Content Writing – Writing compelling copy for social media, product descriptions, and ads.
>Email Management – Sorting, responding, and organizing inbox to maintain smooth communication.
>Calendar Management – Scheduling tasks, meetings, and reminders to keep projects on track.
>Data Entry & Research – Accurate data input and in-depth research to support business decisions.
Let’s work together to keep your business running smoothly while ensuring outstanding support!
I’d love to discuss how I can support your business!
Location
Education
Work & Experience
Customer Service Representative > Entered and updated new customer information in the system with accuracy. > Documented all call details in accordance with standard operating procedures. > Provided customers with detailed product and service information to address inquiries and concerns. > Researched and gathered necessary information using available resources to resolve issues efficiently. > Ensured customer satisfaction by understanding needs and delivering appropriate solutions. > Maintained accurate and organized call logs. > Conducted follow-up calls to ensure issues were resolved and customers were satisfied.
