Ronie Lingat
About Candidate
I’m a reliable and experienced remote professional with over 5 years of background in customer service, virtual admin support, and healthcare coordination. I’ve worked in both U.S.-based and global companies, providing efficient and empathetic support via phone, email, SMS, and live chat.
Currently, I serve as a Remote Care Coordinator for a U.S. orthopedic clinic, where I handle appointment scheduling, calendar management, insurance verification, and EHR documentation. I ensure smooth patient communication while managing provider calendars and follow-ups.
Previously, I worked as a Healthcare Advocate at Optum Global Solutions, assisting clients with billing, claims, and benefits while promoting healthcare services. I also have solid experience in high-volume customer service from my time at Alorica Philippines, handling inquiries, disputes, and account issues professionally and efficiently.
